15 supply chain jobs of the future

July 8, 2024

The proliferation of artificial intelligence (AI), the Internet of Things, and blockchain is changing how the various supply chain stages are developed and envisioned. Consulting firm Capgemini affirms this premise in a report highlighting 15 new roles expected to be created in the logistics sector in the next 15 years.

Companies should redesign their roles to gain a competitive edge

Over half of the organizations surveyed (54%) acknowledged that their supply chains had been significantly disrupted within the past two years. However, just 27% have embarked on their transformation. Fifteen supply chain jobs of the future by Capgemini outlines the emerging roles linked to operations and their potential impact on the sector. The guide sheds light on the future through analyses, discussions with supply chain experts, and reports to break down these profiles and their functions.

Changing times

Forty-five percent of organizations reported that their supply chain costs had risen during the past three years. Meanwhile, a third found it difficult to strike a balance between resilience, customer centricity, and sustainability.

  1. Supply chef. In an ever-changing world, this role is essential. This professional will maintain a portfolio of alternative and sustainable suppliers, overseeing all certifications. The supply chef’s objective is to source high-quality, competitively-priced products with a reduced carbon footprint.
  2. Disruption director. This strategic leader reacts rapidly when faced with the unexpected. This individual is a problem-solver and knows the ecosystem inside out. Therefore, the disruption director will prepare a thorough crisis management plan, ensuring resilience and thus business continuity.
  3. Inefficiency architect. This professional performs comprehensive analyses to identify ineffective areas and those at risk of bottlenecks. The inefficiency architect will collaborate closely with the operations manager and the supply chef to achieve a supply chain capable of withstanding unforeseen events.
  4. Head of the tailor-made supply chain. This person anticipates demand, overseeing strategies and operations. They work with design, engineering, and procurement to understand customers’ needs and develop solutions that meet them.
  5. Supergrid hero. In line with new trends such as shared data spaces in logistics, this professional coordinates and collaborates with businesses in the sector and competitors to create a more efficient transportation and communication network. The supergrid hero focuses on new practices and relationships that benefit the company overall.

Tech revolution

Beyond AI, other innovations such as automation, quantum computing, the metaverse, and drones are poised to revolutionize logistics in the coming years.

  1. Parameter pedant. This individual analyzes complex supply chains to identify areas for improvement. They optimize inventory and manufacturing controls in addition to implementing autonomous robots. The role combines analytical and creative skills to spot new opportunities and integrate cutting-edge technologies.
  2. Metaverse merchandizer. Adaptable and creative, this profile links the real world with the metaverse. This specialist creates a unique yet familiar experience for customers. The metaverse merchandizer combines traditional marketing strategies with emerging trends to attract consumers’ attention in a world filled with distractions.
  3. Bionic human. This professional carries out physically demanding tasks regardless of their constitution. Thanks to wearable exoskeletons, bionic humans will be able to lift and load containers, move materials, and complete shipments. They will be responsible for maintaining the exoskeleton that facilitates tasks and coordinating with warehouse personnel.
  4. Up close and personal trainer. This profile uses augmented reality to create immersive training programs. It involves simulating any situation operators might encounter in their jobs through realistic scenarios in safe, controlled spaces.
  5. VTOL commander. This individual manages delivery services featuring vertical takeoff and landing (VTOL) drones and vehicles. The VTOL commander locates areas where these devices can be used, assesses their safety, and ensures the cost-effectiveness of the model. Additionally, this professional selects drones that will effectively deliver orders to their destinations and maintains them in optimal condition.

Forty-five percent of organizations reported that their supply chain costs had increased

Sustainability cascade

Only a quarter of the organizations surveyed are promoting green initiatives, but the pressure to operate sustainably is becoming a legal requirement.

  1. Waste wealth manager. This individual reduces waste and increases supply chain circularity while maximizing efficiency. They have thorough knowledge of green solutions and the latest sustainable technologies. The waste wealth manager designs recyclable products and manages relationships with waste service providers.
  2. Chief of packaging possibilities. This specialist prioritizes environmentally friendly practices and saves resources by selecting easily reusable and recyclable packaging. This person is up-to-date on the latest trends in sustainable materials to minimize the company’s carbon footprint.
  3. Carbon CapEx calculator. This manager works with interest groups to drive initiatives that limit CO2 emissions. Such measures include adopting renewables, energy-efficient equipment, and carbon offsetting techniques.
  4. Circularity Olympian. This individual focuses on eliminating waste, reusing materials, and ensuring the business operates as a circular economy. They inspire and motivate the team to work together to seek solutions for a more sustainable future while coordinating with the waste wealth manager and chief of packaging possibilities.
  5. Emissions materials thinker. This professional evaluates the impact of all supply chain activities, including those beyond the company’s control. They identify decarbonization opportunities and recommend changes to operate more sustainably.

According to Capgemini, organizations should redesign their roles, coordinating human creativity and innovation with new technologies to gain a competitive edge. The future of the supply chain lies in the hands of the people who comprise it.

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