Remote support

Remote support

We will keep your system in top notch condition

Get in touch

We stay involved long after your system is up and running. Once a customer is working with our software, Interlake Mecalux offers ongoing, comprehensive software maintenance services.

  • License management

    License management

    Receive product updates and patches. Interlake Mecalux invests a great deal of its business resources in the improvement and ongoing development of its software solutions to pass onto its customers.

  • Remote support

    Remote support

    Enjoy support from our team. Choose from options such as: Monday to Friday, 8 am to 6 pm office hour assistance; to the more extensive 365 days a year, continuous customer care package. Any customer with an active license can sign up for our remote support service.

  • System monitoring

    System monitoring

    Remote support also includes proactive monitoring via the Easy Monitor tool, which checks periodically that all critical aspects of your installation are running smoothly.


  • earth

    Backed by a solid company with more than 50 years of experience.

  • people

    More than 150 engineers work exclusively on developing software solutions.

  • adaptation

    Interlake Mecalux adapts to your company’s needs and objectives.

  • graphic

    Continuous software development and updates, thanks to substantial investments in R&D.