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Business leaders are prioritizing investment in infrastructure and technology to decarbonize operations and mitigate climate-related risks, according to advisory and brokerage firm WTW. In a recent survey, the company polled 400 executives, including owners, directors, and managers from five continents. The majority of decision-makers in their organizations (57%) agree that infrastructure represents one of the biggest opportunities over the next two years, as businesses aim to grow and meet challenges tied to the energy transition.
Technology is another crucial area for risk management. Leaders value systems that can, for example, track shipments and transportation assets while providing real-time information. Among the major opportunities identified are:
One high priority for companies is improving the customer experience, which is closely linked to advanced technologies such as artificial intelligence. These tools are enabling businesses to streamline everything from cargo booking to passenger services. They also help increase real-time data flow, fine-tune climate risk forecasting, and enhance overall resilience.
Risk mitigation technology
With 40% of respondents ranking it highly, technology is seen as the main strategy for addressing potential complications. The majority of survey participants (55%) consider it “very important,” while 33% rate it as “somewhat important.” Advanced technologies that minimize errors, strengthen cybersecurity, and anticipate extreme weather events contribute to resilience — a key attribute for transportation and logistics industry organizations.