WMS Software Implementation Manager
Automation / Operations
Vacancy located in:
Melrose Park, IL
As a part of the Operations Department, the WMS Software Implementation Manager will be the key technical resource and manage a small team of WMS engineers in order to professionally and profitably execute customer projects. This role will interface heavily with the customer and developed sales and customer service skills are a must.
Support the Sales Department in the pre-sales/bidding process and in proposal generation. Accompany our Sales Department personnel in attending meetings with the customer in order to represent to the customer the strong resources that would be deployed during software implementation.
Manage a small team of WMS engineers and serve as their SME. Hire and develop new personnel in order to continuously meet customer needs.
Collaborate and coordinate, in a team environment, on strategy and tasks with other Interlake Mecalux department managers (Automation, Engineering, R&D, IT)
Lead and perform user specification reviews, leading the configuration of EASY WMS and the development of the customers’ non-standard requirements.
Track the project design components (customer requirements, functional specification, subdivisions, deliverables, acceptance criteria ...) and elaborate project documentation
Manage the WMS deployment at customer sites. Lead and perform testing, start-up and customer training.
Manage EasyWMS technical support, license maintenance, and service activities
Travel in furtherance of responsibilities.
Bachelor's Degree in Engineering, Computer Science, Information Systems, or related discipline.
3+ years of experience in architecting, designing, and developing software preferably Warehouse Management Software
Strong knowledge of logistics, warehousing, and supply chain management
Professional presentation skills with a developed sense of delivering excellent customer service.
Knowledge of agile methods and project management tools
Knowledge of administration of database system management, primarily Oracle, SQL Server or MySQL
Knowledge of .Net platform, especially C# or any other object-related languages
Ability to travel at least 30% of the time, working in our Melrose Park, IL corporate office the remainder of the time.
Candidates must have integrity, be highly analytical, and have a strong desire to be deeply involved in the business. Candidates must be organized and methodical in their work, with the ability to learn quickly and adapt easily to change. Candidates must be able to preserve through difficult work challenges with the highest degree of dedication. Candidates must have strong interpersonal skills with the confidence to interact and communicate effectively with personnel from all levels of the organization.
Fluency in Spanish is valued.
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