Quality Lead - Melrose Park, IL

Department: Quality
Job Description:

Summary:  This role is responsible for achieving quality assurance operational objectives by preparing and completing action plans; implementing production, productivity, quality, and customer-service standards


-Develop quality assurance plans by conducting hazard analyses; identify critical control points and preventive measures; establish critical limits, monitor procedures, corrective actions, and verification procedures.

-Validate quality processes by establishing product specifications and quality attributes; measure production; document evidence; determine operational and performance qualification; write and update quality assurance procedures.

-Maintain and improve product quality by completing product, company, system, compliance, and surveillance audits; investigate customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

-Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.

-Communicate frequently with Sales, Production, Logistics, and Purchasing management to facilitate continuous improvements and ensure management is aware of quality issues and the resolution of issues.

-Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.

-Implement Quality program and certify ISO-9001; maintain ISO certification

-Supervise, train, and hire Quality Inspectors

-Other duties as assigned

Minimum requirements:

-Bilingual Spanish/English is preferred required to facilitate communication with Parent Company in Barcelona.

-Bachelor’s Degree or Master’s Degree in Engineering (Industrial Engineering, Manufacturing Engineering Technology, or related course of study)

-Prior Quality-related experience in manufacturing environment, with preference to exposure to steel or metal fabrication

-Previous exposure to managing ISO audits

-Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and delivery of products to customers.

-Excellent verbal and written communication skills, with ability to interact professionally with all levels of personnel within the company and with external customers.

-Proficiency in MS Excel and MS Word

-Previous experience working within a major ERP system, such as SAP, JDE, AS/400, etc.  AS/400 ideal.

-Able to work in factory environment at least 50-80% of the time.

Job Classification:
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