Job offer

Order Entry Administrator- Melrose Park, IL

Department: Customer Service
Job Description:

Principle Responsibilities:

- Review customer orders for pricing, accurate part numbers, and valid Purchase Order number

- Work closely with Engineering, Sales, Manufacturing, and Shipping to ensure accuracy of customer order and availability of product.

- Enter customer orders by in-putting alpha-numeric information via computer keyboard and ensuring that all required data fields are completed and responses provided to system messages

- Validate accuracy of orders by comparing Order Verifications to Customer Purchase Orders.

- Review order entered by other CSR’s and correct orders as needed.

- Create reports relating to bookings, sales, and shipments on a daily, weekly, and monthly basis for review by company executive management.

- Copy and file orders, pulling order information as needed.

- Provide back-up Receptionist and Travel Coordinator duty as needed

Minimum requirements:

- Advanced MS Office skills required

- Exposure to AS/400 or other ERP systems is preferred.

- Understanding of the concepts of exceptional customer service.

- Ability to follow through on complex projects.

- HS Diploma required, with additional education ideal.

- Previous data entry experience preferred

- Previous experience working in an administrative/sales support role within a manufacturing or industrial company ideal.


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