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Inside Sales Coordinator - Melrose Park, IL

Department: Sales
Job Description:

- Coordinate proposal generation including creating bills of material, pricing/selecting material, generating layouts/drawings as well as coordinating with Engineering & Installations when required.

- Respond to emails, phone calls, and other forms of correspondence.  

- Resolve customer issues in a timely professional manner, always delivering a consistently high level of customer satisfaction.

- Provide inside sales support for the various sales territories.  Work with Outside Sales and Distributor partners.

- Assist customer service with technical support as required.

- Work with sales and inside staff on pricing for standard and nonstandard projects.

- Represent company by serving as a direct customer contact when required.  Visit customers and or meet with customers as required.

- Determine spare parts to order for repairs

- Keep current with all applicable products and offerings.

- Follow up on incoming sales leads as directed.

- Answer questions about product or warranties.

- Maintain daily/weekly/monthly quote database

- Other duties as assigned


Minimum requirements:

- Self-motivated and able to work under minimal supervision

- Proficiency in MS Word and MS Excel

- Familiarity with AutoCAD preferred, but not required

- Strong, polished communication skills.

- Excellent analytical and technical aptitude

- Desire to learn about the Material Handling industry

- A customer-focused and “whatever it takes” attitude.


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