- Review customer orders for pricing, accurate part numbers, and valid Purchase Order number - Work closely with Engineering, Sales, Manufacturing, and Shipping to ensure accuracy of customer order and availability of product. - Enter customer orders by in-putting alpha-numeric information via computer keyboard and ensuring that all required data fields are completed and responses provided to system messages - Validate accuracy of orders by comparing Order Verifications to Customer Purchase Orders. - Review order entered by other CSR’s and correct orders as needed. - Create reports relating to bookings, sales, and shipments on a daily, weekly, and monthly basis for review by company executive management. - Copy and file orders, pulling order information as needed. - Provide back-up Receptionist and Travel Coordinator duty as needed
- English/Spanish bilingual preferred
- Advanced MS Office skills required - Exposure to AS/400 or other ERP systems is preferred. - Understanding of the concepts of exceptional customer service. - Ability to follow through on complex projects. - HS Diploma required, with additional education ideal. - Previous data entry experience preferred - Previous experience working in an administrative/sales support role within a manufacturing or industrial company ideal.
Interlake Mecalux offers excellent benefits, including: - 401(k) plan with a generous company match and no waiting period to start participating. - Paid Time off - Medical, dental, & vision insurance - Life/Disability insurance - Our greatest benefit is the opportunity for growth! We promote from within and value continuous process improvements!